Satisfaction Level of using Web-Based Media in Optimizing Guidance and Counseling Services for Students of Class XI IPA 1 SMA YWKA Palembang

Muhammad Agung  Nurullah; Sigit Dwi  Sucipto; Fadhlina  Rozzaqyah3; Nur  Wisma4

Authors

Muhammad Agung Nurullah Sriwjaya University, Palembang
Sigit Dwi Sucipto Sriwjaya University
Fadhlina Rozzaqyah3 Sriwjaya University, Palembang
Nur Wisma4 Sriwjaya University, Palembang

Keywords:

satisfaction level, web-based media, guidance and counseling

Abstract

This study was conducted to determine the level of satisfaction of using web-based media in optimizing guidance and counseling services. In this study using a quantitative approach with a descriptive method. The population in this study were students of class XI IPA 1 which amounted to 32 students and the sample of this study amounted to 32 students using totally sampling. The data collection technique uses a satisfaction with the use of web-based media. The results showed that the satisfaction level of using web-based media in optimizing guidance and counseling services was 19% in the low category, 69% in the medium category, and 13% in the high category. So it can be concluded that the level satisfaction of using web-based media in optimizing guidance and counseling services is in the medium category.

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