Model Journal of Self-Care and Mental Well-Being Intervention Strategies in Coping with Technostress in Employees: A Conceptual Study
DOI:
https://doi.org/10.64420/ijcp.v2i3.387Keywords:
Technostress, Self-care, Mental well-being, Responsiveness, Work-life balance, JD-R modelAbstract
Background: In the digital era, technostress poses a significant challenge to workers' mental well-being and productivity. It refers to the psychological stress from constant technology use, leading to emotional exhaustion, anxiety, and poor work-life balance. Managing its impact is crucial as technology becomes more integrated into the workplace. Objective: This study aims to explore self-care and mental well-being intervention strategies to mitigate the adverse effects of technostress among employees, proposing a conceptual model to address these challenges. Method: Based on the Job Demands-Resources (JD-R) Model, the conceptual model integrates three key components: (1) technostress dimensions (technoload, techno-invasion, and techno-complexity), (2) self-care interventions (mindfulness, mindfulness training, and digital detox), and (3) mental well-being outcomes (reduced stress, increased endurance, and work-life balance). Result: The study suggests that psychological responsiveness and mind-awareness training are critical protective factors against technostress. These interventions help reduce stress, improve endurance, and promote a better work-life balance. Conclusion: This research highlights the significance of self-care strategies in mitigating technostress and enhancing mental well-being in high-tech work environments. Organizations are encouraged to adopt sustainable digital well-being policies. Contribution: This study offers valuable insights into effective interventions for managing technostress, thereby contributing to the development of digital well-being programs in the workplace.
References
Alsharif, M. H. A., Al Saedi, A. A., Filfilan, A. K. M., Almalki, M. H. M., Alsaedi, W. O., Barnawi, F. O. S., ... & Alsubhi, N. E. S. (2024). Exploring Self-Care Strategies: Enhancing Nurse Resilience and Mitigating Burnout in High-Stress Healthcare Settings. Journal of International Crisis and Risk Communication Research, 7(S6), 1650. https://doi.org/10.63278/jicrcr.vi.2317
Ayyagari, R., Grover, V., & Purvis, R. (2011). Technostress: Technological antecedents and implications. MIS Quarterly, 35(4), 831 858. https://doi.org/10.2307/41409963
Baisarinova, M., Barbieri, B., & Turel, O. (2023). Technostress and well being in remote work: The mediating role of work life boundaries. Journal of Occupational Health Psychology, 28(4), 451 467. https://doi.org/10.1037/ocp0000423
Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273 285. https://doi.org/10.1037/ocp0000056
Baptista, J., Stein, M. K., Klein, S., Watson-Manheim, M. B., & Lee, J. (2020). Digital work and organisational transformation: Emergent Digital/Human work configurations in modern organisations. The Journal of Strategic Information Systems, 29(2), 101618. https://doi.org/10.1016/j.jsis.2020.101618
Bondanini, G. (2020). Technostress: Dark side of technology in the workplace. International Journal of Environmental Research and Public Health, 17(22), 8314. https://doi.org/10.3390/ijerph17228314
Butler, L. D., Mercer, K. A., McClain-Meeder, K., Horne, D. M., & Dudley, M. (2019). Six domains of self-care: Attending to the whole person. Journal of human behavior in the social environment, 29(1), 107-124. https://doi.org/10.1080/10911359.2018.1482483
Califf, C. B., Sarker, S., & Sarker, S. (2020). Exploring the bright and dark sides of technostress: A mixed method study. MIS Quarterly, 44(3), 809 856. https://doi.org/10.25300/MISQ/2020/13703
Deroncele-Acosta, A., Rojas-Vistorte, A. O., Sartor-Harada, A., Ulloa-Guerra, O., López-Mustelier, R., & Cruzata-Martínez, A. (2024). Positive mental health of Latin American university professors: A scientific framework for intervention and improvement. Heliyon, 10(2). https://doi.org/10.1016/j.heliyon.2024.e24813
Dittes, S., Richter, S., Richter, A., & Smolnik, S. (2019). Toward the workplace of the future: How organizations can facilitate digital work. Business Horizons, 62(5), 649-661. https://doi.org/10.1016/j.bushor.2019.05.004
Fitzsimons, S., Boag, L., & Smith, D. S. (2025). Understanding Teacher Educators' Quality of Life: Insights from the PERMA Model. Applied Research in Quality of Life, 1-22. https://doi.org/10.1007/s11482-025-10435-z
Hwang, I., & Cha, O. (2018). Examining technostress creators and role stress as potential threats to employees' information security compliance. Computers in Human Behavior, 81, 282-293. https://doi.org/10.1016/j.chb.2017.12.022
Jarrahi, M. H., Blyth, D. L., & Goray, C. (2023). Mindful work and mindful technology: Redressing digital distraction in knowledge work. Digital Business, 3(1), 100051. https://doi.org/10.1016/j.digbus.2022.100051
Khan, M. M., Ali, A., Elbadway, M., Shah, N., Doomi, A., Alrabayah, T., & Belkhair, S. (2025). Balancing the Scalpel and the Heart: A Neurosurgeon's Guide to Empathy. World Neurosurgery, 195, 123703. https://doi.org/10.1016/j.wneu.2025.123703
Kim, K. (2018). The effects of technostress on organisational outcomes: A research model and empirical test. Journal of Theoretical and Applied Information Technology, 96(24), 8302 8313. https://www.jatit.org/volumes/Vol96No24/17Vol96No24.pdf
La Torre, G., De Leonardis, V., & Chiappetta, M. (2023). Technostress: A systematic review on the psychological impact of technology in the workplace. Frontiers in Psychology, 14, Article 1112323. https://doi.org/10.3389/fpsyg.2023.1112323
Li, X., Seah, R. Y. T., & Yuen, K. F. (2025). Mental wellbeing in digital workplaces: The role of digital resources, technostress, and burnout. Technology in Society, 81, 102844. https://doi.org/10.1016/j.techsoc.2025.102844
Lițan, D.-E., (2025). The mediating role of positive and negative affect in the relationship between technostress factors and quality of life. Behavioral Sciences, 15(4), 552. https://doi.org/10.3390/bs15040552
Lowrie, T. (2019). Workplace self care: A psychological approach to stress management in digital contexts. Journal of Occupational Psychology, 15(2), 87–101.
Mullins, A., & Thompson, N. (2025). Technostress and Information Security–A review and research agenda of Security-Related Stress. Computers & Security, 104776. https://doi.org/10.1016/j.cose.2025.104776
Nastjuk, I., Trang, S., Grummeck Braamt, J.-V., Adam, M. T. P., & Tarafdar, M. (2024). Integrating and synthesising technostress research: A meta analysis on technostress creators, outcomes, and IS usage contexts. European Journal of Information Systems, 33(3), 361 382. https://doi.org/10.1080/0960085X.2022.2154712
Roeser, R. W., Schonert-Reichl, K. A., & Jha, A. (2022). Mindfulness in the workplace: Enhancing well-being and performance. Annual Review of Organizational Psychology and Organizational Behavior, 9, 427-452. https://doi.org/10.1146/annurev-orgpsych-012420-044259
Roeser, R. W., Schonert Reichl, K. A., & Jha, A. (2022). Mindfulness in the workplace: Enhancing well being and performance. Annual Review of Organizational Psychology and Organizational Behavior, 9, 427 452. https://doi.org/10.1146/annurev-orgpsych-012420-044259
Salanova, M., Llorens, S., & Ventura, M. (2023). Technostress: From theory to prevention and intervention. Occupational Health Science, 7(1), 15 34. https://doi.org/10.1007/s41542-022-00110-9
Saraiva, M., & Nogueiro, T. (2025). Perspectives and Realities of Disengagement Among Younger Generation Y and Z Workers in Contemporary Work Dynamics. Administrative Sciences, 15(4), 133. https://doi.org/10.3390/admsci15040133
Schmidt, A. (2023). Mindful resilience: Developing self care programs to reduce technostress. Journal of Workplace Behavioral Health, 38(3), 177 193. https://doi.org/10.1080/15555240.2023.1187431
Shao, T., Verma, H. K., Pande, B., Costanzo, V., Ye, W., Cai, Y., & Bhaskar, L. V. K. S. (2021). Physical activity and nutritional influence on immune function: an important strategy to improve immunity and health status. Frontiers in physiology, 12, 751374. https://doi.org/10.3389/fphys.2021.751374
Singh, B. S. (2025). Breaking Free: Strategies for Overcoming Smartphone Addiction. Smartphone Addiction, Phone Snubbing, and Effects on Interpersonal Relationships and Mental Health, 397-426. https://doi.org/10.4018/979-8-3693-8804-4.ch014
Syvertsen, T., & Enli, G. (2022). Digital detox: Understanding disconnection in a hyperconnected world. New Media & Society, 24(12), 2631 2650. https://doi.org/10.1177/14614448221090464
Tarafdar, M., Cooper, C. L., & Stich, J. F. (2019). The technostress trifecta: Technology, adoption, and design. Journal of Organizational Effectiveness: People and Performance, 6(1), 78-99. https://doi.org/10.1108/JOEPP-10-2018-0073
Tarafdar, M., Cooper, C. L., & Stich, J. F. (2019). The technostress trifecta: Technology, adoption and design. Journal of Organizational Effectiveness: People and Performance, 6(1), 78 99. https://doi.org/10.1108/JOEPP-10-2018-0073
Turel, O., & Gaudioso, F. (2022). Technostress in hybrid work settings: Antecedents and consequences. Information Systems Research, 33(2), 456 474. https://doi.org/10.1287/isre.2022.1075
Vaziri, H., Casper, W. J., & Wayne, J. H. (2023). Digital resilience and well-being: A longitudinal analysis of technostress coping mechanisms. Journal of Applied Psychology, 108(2), 189-203. https://doi.org/10.1037/apl0000928
Vaziri, H., Casper, W. J., & Wayne, J. H. (2023). Digital resilience and well being: A longitudinal analysis of technostress coping mechanisms. Journal of Applied Psychology, 108(2), 189 203. https://doi.org/10.1037/apl0000928
Wang, Q., & Yao, N. (2025). Understanding the impact of technology usage at work on academics’ psychological well being: A perspective of technostress. BMC Psychology, 13(1), Article 130. https://doi.org/10.1186/s40359-025-02461-1
Wang, X., & Li, Q. (2023). Resilience training as a buffer against technology induced stress: Evidence from corporate employees. Stress & Health, 39(1), 52 64. https://doi.org/10.1002/smi.3152
Xie, W., & Yang, R. (2025). Exploring the influence of individual digitalization on technostress in Chinese IT remote workers: The mediating role of Information Processing demands and the Job Complexity. Acta Psychologica, 255, 104882. https://doi.org/10.1016/j.actpsy.2025.104882
Yin, P., Wang, C., & Liang, L. (2023). Consumer information technology use in the post-pandemic workplace: a post-acceptance adaptation perspective. Information Technology & People, 36(4), 1484-1508. https://doi.org/10.1108/ITP-09-2020-0657
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Norizan Yusof

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms: (1) Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International. that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal; (2) Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal; (3) Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.






